Wild Bear’s nonprofit mission is to inspire a lifelong connection to nature and community through creative exploration of the outdoors. We are seeking a dynamic, energetic, positive people person who knows the mountain ecosystems and recreational opportunities and is excellent at customer service to manage our nature center during the busy and fun summer season. Position Responsibilities: Create an atmosphere of creativity and nature engagement for general visitors in the nature center. Daily operations of the nature center, including open/close, managing the front desk & gift shop, directing all inquiries to the appropriate staff, and supporting interns and volunteers in nature center operations. With Education team support, update, create, maintain exhibits in the nature center. Provide positive experiences and customer services to all program participants and visitors. Manage emails and phone calls with a timely and appropriate response sending to appropriate staff. Partner with the Community Engagement Committee and education team to plan and implement the Enchanted Forest community event and support other community engagement goals. With all staff support, generate volunteer interest and involvement in all aspects of Wild Bear. Support Wild Bear’s efforts to build the new nature center on its 5 acres at Mud Lake Profile and Skills: A positive team player, professional with all constituents Strong positive customer service skills Creative Well-organized and detail-oriented Able to handle confidential material Flexible with a “can do” attitude Self-starter with strong work ethic and ability to work without supervision Understands the nonprofit structure and is passionate about building relationships in the community Passionate about Wild Bear Nature Center’s mission and vision and is able to speak passionately about it to individuals and community Pass a State of Colorado and FBI background checks Desired Qualifications: Minimum High School diploma with 3 years customer service experience Excellent written and oral communication skills Ability to provide a high level of customer service to both internal and external customers Ability to move between different tasks as demands of the organization require Understands and is passionate about Wild Bear Nature Center’s mission and vision APPLICATION DEADLINE: Position is open until filled